Fully trained, dedicated loan processing officers — full-time or part-time — based in India, logging in to Sydney-based servers so they work exactly like your local staff. Compliant with major Australian aggregator groups.
Our loan processors aren't generalists. They're finance-trained professionals who understand the Australian mortgage market from day one.
Most of our loan processing officers hold a Master's degree in Accounting and Finance — giving them the technical foundation to handle complex applications, serviceability calculations, and compliance documentation with confidence.
Our team have hands-on experience in the Australian mortgage industry. They understand lender policies, aggregator platforms, and the nuances of ApplyOnline, Nexus, and CRM systems used by Australian brokerages.
The broking landscape changes constantly — new lender policies, product updates, compliance shifts. Our processors receive ongoing training to stay current so your files are always handled to the latest standards.
Your processor works Australian business hours — full-time (40 hrs/week) or part-time (20 hrs/week) — and logs in to a Sydney-based server, keeping your data within Australian infrastructure and in line with aggregator compliance policies.
From the moment a client submits their FactFind to the day the loan settles — and beyond. Here's exactly what your BBO processor takes off your plate.
Getting the file ready before it hits the lender — clean, complete, and compliant so nothing comes back rejected.
Getting the application into the lender's system accurately, completely, and compliantly — first time.
Keeping the file moving once it's in the lender's hands — chasing, updating, and closing out every loose end.
Whether you need one processor to start or a full team to scale, we flex to your brokerage.
20 hours per week. Ideal for solo brokers or smaller teams with steady but moderate file volumes. Your processor is exclusively focused on your brokerage during their hours.
40 hours per week. The most popular choice for growing brokerages. A dedicated full-timer who becomes a genuine extension of your team — embedded in your systems and culture.
Multiple full-time or part-time staff for high-volume brokerages and aggregator groups. We manage the team, you get the output — with a dedicated account manager overseeing the engagement.
Quick onboarding, no lock-in contracts. Book a 30-minute call and we'll match you with the right person for your brokerage.